All Specialties
👂ENT / Otolaryngology

AI Scribe for Otolaryngologists

Captures the focused HEENT exam, audiogram values, nasal endoscopy, and sinus CT correlation in one pass — and produces operative notes for FESS, tympanostomy, and septoplasty without custom voice macros. Built as a credible alternative to Nuance DAX and Dragon for ENT solo and small-group practices.

20-30 patients/day capacity
$50/month vs DAX's $200-300
ENT physician performing otoscopy in clinic

Documentation for every ENT visit

From a 9-month-old with recurrent tubes to a 60-year-old voice patient, the same scribe handles the full outpatient ENT workload.

👃

Chronic Sinusitis

Symptom timeline (SNOT-22), nasal endoscopy findings, sinus CT correlation, medical-therapy trial documentation, and FESS surgical planning when indicated.

👂

Hearing Loss Eval

Pure-tone average (PTA), speech reception threshold (SRT), word recognition score (WRS), tympanometry, and conductive vs sensorineural classification.

🧒

Pediatric Tubes

Recurrent otitis media history, tympanogram patterns (Type A/B/C), pneumatic otoscopy, and tympanostomy with PE tube placement notes.

🎤

Voice / Swallow

Flexible laryngoscopy and stroboscopy findings, voice handicap index, FEES interpretation, and dysphagia management plan.

🎗️

Head & Neck Cancer

Mucosal exam, neck palpation, lymph node mapping, biopsy planning, multidisciplinary tumor board summary, and TNM staging documentation.

😴

Sleep Apnea Surgical Workup

AHI from polysomnography, STOP-BANG, Friedman tongue position, nasal exam, and DISE planning for UPPP, hypoglossal nerve stim, or maxillomandibular advancement.

Built for the ENT exam, not retrofitted from primary care

Most general ambient scribes treat ENT as "some exam findings." PatientNotes treats audiograms, endoscopy, and procedural notes as first-class outputs.

Audiogram value capture

PTA, SRT, and word recognition score (WRS) for both ears, with automatic conductive-versus-sensorineural classification and air-bone gap documentation. Tympanometry types (A, B, C, As, Ad) interpreted in the note.

Nasal endoscopy templating

Documents middle meatus, sphenoethmoidal recess, eustachian tube orifice, and post-nasal space findings. Lund-Mackay scoring is captured when sinus CT is reviewed in the same encounter.

FESS and OR procedure notes

Pre-templated operative notes for diagnostic and functional endoscopic sinus surgery (CPT 31237, 31256, 31267, 31288), septoplasty (30520), turbinate reduction (30140), and balloon sinuplasty (31295-31298).

Pediatric ENT workflow

Otitis media episode counts, language milestones, audiogram-by-age, tympanostomy tube placement (CPT 69436), and adenotonsillectomy templates with parental risk discussion captured.

Head and neck oncology depth

Six-area mucosal exam, cervical lymph node mapping by level (I-VI), TNM staging from the AJCC 8th edition, and tumor board summary that drops into the chart.

EMA-friendly export

Notes paste cleanly into Modernizing Medicine's ENT EMA, Athenahealth, eClinicalWorks, and Epic with HPI, exam, A&P, and procedure sections preserved. ModMed EMA's template fields populate without manual reformatting.

A typical ENT clinic afternoon

Otolaryngology is unusual in that almost every visit involves a procedure or device — otoscopy, tympanometry, audiometry, nasal endoscopy, or laryngoscopy. The scribe needs to handle that without breaking flow.

A typical ENT half-day starts with a 4-month-old new patient referred for failed newborn hearing screen, then a 50-year-old with three months of nasal congestion and post-nasal drip already on a fluticasone nasal spray and a course of amoxicillin-clavulanate (875 mg BID), a teenage athlete with a septal hematoma after a wrestling injury, two pediatric tube follow-ups, a head-and-neck cancer surveillance visit with flexible laryngoscopy, and a hoarseness consult that needs a stroboscopy. Eight patients in three hours, every visit with a procedure or device reading.

The documentation pain point is not the HPI. It is everything that comes after — typing audiogram values, describing tympanic membrane appearance for both ears, capturing flexible scope findings level by level, transferring sinus CT impressions into the note, and remembering to document the medical therapy that has already failed before recommending surgery (so insurance approves the FESS). On a single laryngoscopy, that can mean six minutes of typing for a five-minute exam.

PatientNotes captures all of it from the encounter audio. Audiogram values dictated to the patient ("your right ear is at 35 dB across the speech frequencies, 92% word recognition") land in the note as PTA and WRS. Otoscopy described aloud ("the right tympanic membrane is retracted, amber, no perforation") becomes structured TM exam findings. The medical-therapy trial is logged automatically, which means insurance prior auth for FESS is a paste from the chart, not a rewrite. Last updated April 2026.

Sample AI-generated pediatric ENT note

An 8-year-old referred for tympanostomy evaluation — full HEENT exam, audiometry, surgical planning, and AAO-HNS guideline-based justification.

ent_pediatric_tubes_consult.txt
PATIENT: 8-year-old male
DATE OF SERVICE: 04/12/2026
PROVIDER: PatientNotes Clinical Team

CHIEF COMPLAINT:
Recurrent ear infections - referred for tympanostomy tube evaluation.

HISTORY OF PRESENT ILLNESS:
Mother reports 6 episodes of acute otitis media in the past 12 months, the most recent 2 weeks ago, treated with amoxicillin-clavulanate 875 mg/125 mg PO BID for 10 days. Episodes characterized by ear-pulling, fever, and decreased oral intake. Persistent middle ear effusion noted at the last 2 PCP visits. Mother reports school speech-language pathologist has flagged delayed articulation and concern about hearing during classroom listening tasks. No drainage from ears currently. No recent URI symptoms. Allergies to environmental triggers per mother (pollen).

PAST MEDICAL HISTORY: Eczema, mild
ALLERGIES: NKDA
MEDICATIONS: Cetirizine 5 mg PO daily PRN, fluticasone nasal spray 1 spray each nostril BID
IMMUNIZATIONS: Up to date including PCV13
FAMILY HISTORY: Older sibling with PE tubes at age 4

REVIEW OF SYSTEMS:
ENT: Frequent ear infections, occasional ear-pulling, parental concern about hearing
Constitutional: No fever today, normal appetite
Neuro: Speech delay per SLP; no other concerns
All other systems reviewed and negative.

PHYSICAL EXAM:
Vitals: T 98.4 F, HR 96, RR 18, SpO2 99%, Wt 28 kg
General: Well-appearing, well-nourished, in no acute distress
HEENT:
  External ear: No auricular deformity, no pre-auricular pit, no postauricular tenderness or swelling bilaterally
  Otoscopy:
    Right TM: Retracted, dull, amber-tinged middle ear effusion, no perforation, no acute inflammation
    Left TM: Retracted, dull, amber middle ear effusion, no perforation, no acute inflammation
    Pneumatic otoscopy: Markedly reduced mobility bilaterally
  Anterior rhinoscopy: Inferior turbinates 2+ enlarged, no septal deviation, no purulence
  Oral cavity / oropharynx: 2+ tonsils without exudate, palate intact, no asymmetry
  Neck: Supple, no lymphadenopathy
  Voice: Hyponasal quality
Cranial nerves II-XII intact.

DIAGNOSTIC RESULTS (today):
Tympanometry:
  Right: Type B (flat), volume normal
  Left: Type B (flat), volume normal
Audiometry (play audiometry, age-appropriate):
  Right ear: PTA 35 dB HL (mild conductive loss); SRT 35 dB; WRS 92% at 60 dB
  Left ear: PTA 35 dB HL (mild conductive loss); SRT 35 dB; WRS 92% at 60 dB
  Air-bone gap of 25 dB bilaterally consistent with conductive hearing loss
Conclusion: Bilateral conductive hearing loss consistent with persistent middle ear effusion.

ASSESSMENT:
1. Recurrent acute otitis media - 6 episodes in 12 months (H66.93)
2. Bilateral chronic otitis media with effusion - >12 weeks duration, conductive hearing loss (H65.193)
3. Mild bilateral conductive hearing loss likely contributing to speech-articulation delay (H90.6)
4. Adenoid hypertrophy (J35.2) - clinically significant given hyponasality and tube candidacy

PLAN:
1. Bilateral myringotomy with tympanostomy tube placement (CPT 69436) recommended given >3 months of effusion with audiometry-confirmed conductive hearing loss and >3 episodes of AOM in 6 months. Meets AAO-HNS guideline criteria.
2. Adenoidectomy (CPT 42830) recommended concurrent with tubes given hyponasality, adenoid facies, and history of recurrent AOM.
3. Pre-operative clearance with PCP. Surgery scheduling: outpatient ASC, general anesthesia, expected duration 20-30 minutes.
4. Pre-op education provided to mother: postoperative ear drops (ciprofloxacin-dexamethasone), water precautions, expected 12-18 months of tube retention.
5. Continue cetirizine and fluticasone nasal spray for environmental allergies.
6. Post-op audiogram in 4-6 weeks; speech therapy continuation through school SLP.
7. Mother verbalized understanding of risks (anesthesia, persistent perforation 1-2%, otorrhea, early tube extrusion). Consent forms reviewed.

ICD-10: H66.93, H65.193, H90.6, J35.2
CPT: 69436 (bilateral myringotomy with PE tubes), 42830 (adenoidectomy), 99214 (E/M)

Common ENT ICD-10 codes, suggested automatically

The AI suggests both ICD-10 and CPT from the documentation. Common pairings include 99214 + J32.9 + 31237 for FESS, 99213 + H66.93 + 69436 for tubes, and 99214 + R49.0 + 31575 for hoarseness with flexible laryngoscopy.

J32.9Chronic sinusitis, unspecified
J34.2Deviated nasal septum
H90.3Sensorineural hearing loss, bilateral
H66.93Otitis media, unspecified, bilateral
J35.0Chronic tonsillitis and adenoiditis
R49.0Dysphonia (hoarseness)
G47.33Obstructive sleep apnea (adult)
C32.9Malignant neoplasm of larynx, unspecified

Procedure codes commonly suggested: 31237 (diagnostic FESS), 31256 (FESS with maxillary antrostomy), 69436 (tympanostomy with PE tubes), 31575 (flexible laryngoscopy), 92557 (comprehensive audiometry), 92567 (tympanometry).

How ENT physicians actually use it

Three working otolaryngologists, three deployment patterns. Each kept Dragon for one specific use case — but all moved their primary documentation to PatientNotes.

Dr. S. Reyes, MD

Solo otolaryngologist, suburban practice with in-office audiology

Was using Dragon Medical One for office dictation but spent extra minutes per visit retyping audiogram values into the note. Switched to PatientNotes for routine visits and post-op follow-ups. Audiogram capture is now part of the encounter audio — PTA and word recognition land in the note automatically. Estimated time saved: 75-90 minutes across a 24-patient clinic day. Kept Dragon for OR dictation only.

Cascade ENT Associates, 7 physicians

Mid-sized group practice, mixed adult and pediatric ENT

Group was evaluating Nuance DAX at $260 per physician per month ($21,840 per year for the group). Pilot ran PatientNotes against DAX for four weeks across the practice. Pediatric tubes and chronic sinusitis follow-ups were a wash on quality; PatientNotes was meaningfully better at audiogram capture. Adopted PatientNotes group-wide at $4,200 per year — net savings about $17,640 annually with comparable note quality.

Dr. K. Lin, MD

Hospital-employed head and neck surgical oncologist, academic center

Tumor board summaries and oncology consults were taking 25-30 minutes each because of TNM staging, multidisciplinary plan capture, and patient education documentation. PatientNotes pulls TNM from the exam and imaging description, drafts the multidisciplinary summary, and auto-includes the patient education talking points. Average consult documentation time fell to about 8-10 minutes. Hospital still uses Dragon for inpatient dictation.

Coming from Dragon Medical One?

Dragon is what most ENT residents trained on. It is fast, accurate at transcription, and many practices have years of voice macros built. The case for trying PatientNotes is not that Dragon is bad — it is that ambient capture changes the math for ENT specifically.

Dimension
Dragon Medical One
PatientNotes
Cost per ENT physician per year
$1,200 - $2,400 (Dragon Medical One)
$600 (PatientNotes annual)
Setup model
Per-seat license, voice profile training, IT-managed install
Browser-based, account ready in under 10 minutes
Audiogram value capture
Manual typing or custom voice macros
Captured from encounter audio automatically
Procedure-note templates
User-built voice macros required
Pre-built FESS, tubes, septoplasty, tonsillectomy
Modernizing Medicine EMA fit
Word-for-word transcription only
Sectioned output that maps to EMA fields
Pediatric ENT workflow
No specific template support
Tubes, adenotonsillectomy, language milestones built in

The ENT-specific argument for trying ambient AI is the audiogram. With Dragon you either type the PTA, SRT, and word recognition values manually after the audiologist hands you the strip, or you build a voice macro that you have to remember to invoke. With PatientNotes, when you discuss the result with the patient out loud (which most ENT physicians already do for patient education), the values land in the note.

How to switch (or run side-by-side)

  1. Day one: Create an account and import three of your most-used note templates — a typical sinusitis follow-up, a hearing loss new-patient consult, and a post-op tubes visit. Section order, default negatives, and signature block all configure per physician.
  2. Week one: Run PatientNotes on a single half-day clinic. Compare three or four notes side-by-side with what Dragon would have produced. Most ENTs are convinced by visit number ten.
  3. Week two onward: Move all routine office visits over. Keep Dragon for OR dictation if your hospital requires it, or for any custom voice macros not yet replicated. Solo and small-group ENTs typically retire Dragon entirely within 30-45 days.

Detailed feature-by-feature comparison lives at /compare/dragon-medical-one.

PatientNotes vs Nuance DAX Copilot for ENT

The other strong ambient option for ENT is Nuance DAX Copilot, especially if your hospital is already on Epic. Here is the honest side-by-side.

Dimension
Nuance DAX Copilot
PatientNotes
Pricing
$200-300/month per physician (DAX Copilot)
$50/month, listed publicly
Onboarding time
Weeks — Epic integration scoping, security review
Same day — sign up and start
Specialty depth
Generalist ambient scribe — no ENT-specific exam logic
Audiogram, nasal endoscopy, Lund-Mackay built in
EHR integration
Native Epic write-back, deep ambient capture
Paste-ready today; HL7/FHIR on 2026 roadmap
Best fit
Large multi-specialty health systems already on Epic
Solo ENT, small groups, ambulatory surgery centers

Honest summary: DAX is a strong product if your health system is already paying for it. For solo and small-group ENT, the $200-300/month gap and the lack of ENT-specific exam logic (audiogram, nasal endoscopy, Lund-Mackay) make it hard to justify. Many ENT groups end up using DAX for hospital encounters and PatientNotes for clinic.

Detailed breakdown: /compare/nuance-dax.

Frequently asked questions

Last updated April 2026 by the PatientNotes Clinical Team.

Does PatientNotes work for ENT?

Yes. It captures the focused otolaryngology HEENT exam — otoscopy, anterior rhinoscopy, oral cavity and oropharynx, neck palpation, cranial nerve testing — along with audiometry values (PTA, SRT, word recognition), tympanometry, nasal endoscopy findings, and sinus CT correlation. Surgical planning sections for FESS, tympanostomy, septoplasty, and tonsillectomy are pre-templated.

How much does an AI scribe cost for ENT?

PatientNotes is $50 per ENT physician per month, or $600 per year. Nuance DAX Copilot is typically $200-300 per month per physician ($2,400-$3,600 per year), and Dragon Medical One runs $99-200 per month. A four-physician ENT group on DAX is paying roughly $7,200-$12,000 per year more than the equivalent PatientNotes deployment.

Is Nuance DAX better than PatientNotes for ENT?

DAX is more polished as an enterprise product and integrates natively with Epic at most large health systems. Where PatientNotes wins for ENT is depth on the procedural side — pre-templated FESS, septoplasty, and tympanostomy operative notes, and direct support for audiogram value capture (PTA, SRT, WRS) without needing custom prompts. For a solo or small-group ENT practice not already paying for DAX, the $50 vs $200-300 monthly gap is hard to justify against DAX.

Can ENT-specific notes be auto-generated?

Yes. Pre-built templates exist for chronic sinusitis, hearing loss workup, pediatric otitis media and tubes, voice and swallow assessment, head and neck oncology consults, sleep apnea surgical workup, vestibular evaluations, and post-operative follow-up. The AI populates focused HEENT exam, audiogram interpretation, sinus CT findings, and surgical planning sections from the encounter audio.

Does it integrate with Epic, Athenahealth, or Modernizing Medicine?

PatientNotes works as a paste-ready scribe today with Epic, Athenahealth, eClinicalWorks, and Modernizing Medicine's ENT EMA module — notes export with preserved structure into any HPI, exam, A&P, and procedure field. Native HL7/FHIR write-back is on the 2026 roadmap. ModMed EMA is the most common ENT-specific EMR; PatientNotes notes drop into its template fields cleanly.

Will it help me bill ENT-specific CPT codes correctly?

PatientNotes suggests ENT CPT codes from the documentation — 99213 and 99214 for office visits, 31237 and 31256 for diagnostic and FESS sinus surgery, 69436 for tympanostomy with tubes, 31575 for diagnostic flexible laryngoscopy, 92557 for comprehensive audiometry, 92567 for tympanometry. It flags missing modifiers (-50 bilateral, -59 distinct service) and required E/M elements before submission.

How do I switch from Dragon Medical One to PatientNotes?

Most ENT physicians pilot both for two to three weeks. Step one: create an account and import your top three or four templates. Step two: run PatientNotes on a single half-day clinic and review the output side-by-side with Dragon. Step three: switch routine office visits over while keeping Dragon for OR dictation if required. Solo and small-group ENT practices typically retire Dragon entirely within 30-45 days.

Is it HIPAA compliant for ENT?

Yes. PatientNotes is HIPAA-compliant, signs a Business Associate Agreement (BAA), encrypts data in transit and at rest, and stores PHI in US-based data centers. Audio is processed in-region, never used to train external models, and can auto-purge after note generation. Pediatric ENT practices regularly request and receive the SOC 2 Type II report for parental review.

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