Freed AI review 2026: pricing, tiers and how it compares

Freed runs from $39 to $119 a month across four tiers. Which one you need depends almost entirely on whether you want billing codes and patient-facing output — and that is where the real cost comparison lives.

All Freed figures read from getfreed.ai on 20 August 2026. We sell a competing product, so every claim here is one you can check against their own pricing page.

The short version

Freed is not one price. Starter is $39 a month but caps you at 40 notes. Core is $79 for unlimited notes. Premier is $104–119 and is the only tier with ICD-10 and CPT coding, patient instructions, visit summaries and EHR push.

That tier split is the whole comparison. The features PatientNotes includes on every plan are the features Freed reserves for Premier. Compared like for like, that is $50 a month against $104 — a difference of $648 per user per year.

Freed genuinely wins on several things. It holds SOC 2 Type II and we do not. Its $39 Starter tier undercuts us for light caseloads. It has an Android app, an AI receptionist, clinical evidence with citations, free access for residents, and roughly 26,000 clinicians of maturity behind it.

The clearest capability difference is language. Freed understands 90+ spoken languages and writes the note in English. PatientNotes writes the note itself in 14 languages. If you practise in German, French or Spanish, that is not a pricing question.

What Freed actually costs

Four published tiers as of 20 August 2026. Prices exclude applicable sales tax.

Starter

$39

per month

Up to 40 notes per month

AI scribe, specialty templates, live support

Core

$79

per month

Unlimited notes

Everything in Starter, plus the template builder and Clinical Evidence

Premier

$104

per month, billed annually ($119 monthly)

Unlimited notes

Everything in Core, plus visit summaries, patient instructions, referral letters, EHR push, dictation and ICD-10 / CPT / E&M coding

This is the tier that matches a standard PatientNotes plan

Groups

Custom

contact sales

Unlimited notes

Everything in Premier, plus medical assistant seats, note sharing, SSO, admin dashboards

Freed also offers a 7-day free trial with no credit card, free Core access for residents, students and trainees through a pilot programme, and a 50% student discount on individual plans.

What you would actually pay

Comparing headline prices is misleading when the feature sets sit in different tiers. These are matched scenarios.

Light caseload, under 40 notes a month, no coding needed

Freed

$39/mo — Starter

PatientNotes

$50/mo — annual billing

Freed is cheaper here. If you write under 40 notes a month and do not need coding or patient instructions, Starter is the better buy.

Unlimited notes, no coding or patient instructions

Freed

$79/mo — Core

PatientNotes

$50/mo — annual billing

$29 per month less, and the coding and patient-instruction features are already included rather than a tier away.

Unlimited notes, ICD-10 / CPT coding, patient instructions, visit summaries

Freed

$104/mo — Premier, billed annually

PatientNotes

$50/mo — annual billing

This is the like-for-like comparison. $54 per user per month, or $648 per user per year.

Same feature set, billed monthly rather than annually

Freed

$119/mo — Premier

PatientNotes

$70/mo

$49 per user per month, or $588 per user per year.

A three-clinician practice needing shared access

Freed

Custom — Groups, sales call required

PatientNotes

$150/mo — three seats at the standard annual rate

Freed does have a team tier. It is quote-based, so you cannot price it without talking to someone.

Feature comparison

Where a feature exists but sits behind a higher tier, the tier is named rather than marked as absent.

Documentation

Feature	PatientNotes	Freed	Edge
Ambient recording and transcription	Yes	Yes	Even
Structured note to your template	Yes	Yes	Even
Specialty templates	37 specialties	30+ specialties	Even
Custom template builder	Yes, all plans	Core and above	PatientNotes
Note volume cap	None on any plan	40/month on Starter	PatientNotes
Speaker separation	Yes	Yes	Even

After the note

Feature	PatientNotes	Freed	Edge
ICD-10 / CPT extraction	All plans (US coding)	Premier only	PatientNotes
Patient instructions	All plans	Premier only	PatientNotes
Visit summaries	All plans	Premier only	PatientNotes
Follow-up tasks extracted	All plans	Not advertised	PatientNotes
Clinical evidence with citations	No	Core and above, 50+ sources	Freed
AI phone receptionist	No	Front Desk, separate product	Freed

Language

Feature	PatientNotes	Freed	Edge
Multilingual consultations understood	Yes	Yes, 90+ languages	Freed
Note written in a language other than English	14 languages	English output	PatientNotes
Follow-up tasks in the clinician’s language	Yes	Not advertised	PatientNotes

Mobile and offline

Feature	PatientNotes	Freed	Edge
Native iOS app	Yes	Yes	Even
Native Android app	No	Yes	Freed
Recording continues while screen is locked	Yes	Not advertised	PatientNotes
Offline capture, syncs when signal returns	Yes	Not advertised	PatientNotes

Practice and compliance

Feature	PatientNotes	Freed	Edge
Team seats without a sales call	Yes, standard per-seat price	Groups is quote-based	PatientNotes
SSO	No	Groups tier	Freed
HIPAA compliant	Yes	Yes	Even
BAA	Included, no extra cost	Included	Even
SOC 2 Type II	No	Yes	Freed
EHR push integration	Semble	Browser-based EHRs, Premier	Freed
Free trial	7 days, no card	7 days, no card	Even
Contract	None, cancel any time	None, cancel any time	Even

The language difference, stated precisely

This gets muddled in most comparisons, so it is worth being exact. Freed handles multilingual consultations well — it understands 90+ spoken languages, copes with code-switching mid-conversation, and handles accents without needing a restart. A clinician speaking English to a child and Spanish to a parent will get a clean, complete note out of it.

That note will be in English. Freed’s own description is that it listens, understands, and delivers a chart-ready note in English.

PatientNotes writes the note in the language you choose, across 14 languages, and does the same for follow-up tasks and patient instructions. A German GP gets a German note; a French clinician gets a French one.

Which matters to you depends on where the note goes. If you practise in the US and only the conversation is multilingual, Freed’s approach is fine and arguably better — it understands more spoken languages than we do. If your chart, your colleagues and your regulator expect the written record in your own language, an English-only note is not usable no matter how accurate it is.

When to choose each

Choose PatientNotes if…

→You practise in a language other than English and want the note itself written in that language. Freed understands 90+ spoken languages but delivers the note in English. We write notes, tasks and patient instructions in 14 languages.
→You need coding, patient instructions and visit summaries. Those sit in Freed’s Premier tier at $104–119 a month; they are standard on every PatientNotes plan at $50–70.
→You want team seats without a sales conversation. Freed’s Groups tier is quote-based. Ours is the same per-seat price you see on the pricing page.
→You record on a phone somewhere with poor signal, or need recording to survive a locked screen and an interrupting phone call.
→You want a template that fits a specialty outside primary care, and want to edit it yourself on any plan rather than on Core and above.

Choose Freed if…

→You want an independently audited security posture. Freed holds SOC 2 Type II. We do not, and we are not going to pretend otherwise.
→You write fewer than 40 notes a month and do not need coding or patient instructions. Freed’s $39 Starter tier is genuinely cheaper than anything we offer.
→You are a resident, student or trainee. Freed offers free Core access through a pilot programme and a 50% student discount. We have no equivalent.
→Clinical evidence with citations is part of how you work. That is Freed’s Clinical Evidence product, drawing on 50+ sources, and we have nothing comparable.
→You want an AI receptionist answering the practice phone. Freed’s Front Desk does that. We do not do phones at all.
→You need an Android app. Ours is iOS only.
→You want the more established product. Freed reports 26,000+ clinicians and 1,300+ clinics; we are a much smaller company and support depth reflects that.

We would rather you picked the right tool than churned in three months. If the Freed column describes you, buy Freed.

Questions people actually ask

How much does Freed AI cost in 2026?▾

Freed publishes four tiers. Starter is $39 per month and caps you at 40 notes a month. Core is $79 per month with unlimited notes and adds the template builder and Clinical Evidence. Premier is $119 per month billed monthly, or $104 per month billed annually, and adds visit summaries, patient instructions, referral letters, EHR push, dictation and ICD-10 / CPT / E&M coding. Groups is custom-priced and requires contacting sales. Figures read from getfreed.ai/pricing on 20 August 2026.

Which Freed tier do I actually need?▾

It depends almost entirely on whether you need coding and patient-facing output. If you only want a clean note and write fewer than 40 a month, Starter at $39 covers it. If you want unlimited notes, Core at $79. If you want ICD-10 and CPT codes, patient instructions, visit summaries or EHR push, you need Premier at $104–119, because those features do not appear in the lower tiers.

Is PatientNotes cheaper than Freed?▾

It depends which tier you compare. PatientNotes is $70 per user per month, or $50 billed annually. That is more expensive than Freed’s $39 Starter tier, cheaper than Core at $79, and roughly half of Premier at $104–119. Because coding, patient instructions and visit summaries are standard on PatientNotes but Premier-only on Freed, the like-for-like comparison is $50 against $104 — a difference of $648 per user per year.

Does Freed AI have a team or group plan?▾

Yes. Freed offers a Groups tier that adds medical assistant seats, note sharing, SSO, admin dashboards and a dedicated account manager. It is custom-priced, so you have to contact their sales team to find out what it costs. PatientNotes charges the standard per-seat rate for team access with no sales call.

Can Freed write notes in Spanish, German or French?▾

Freed understands consultations in 90+ spoken languages, including code-switching mid-conversation, but produces the note in English. If you need the written note in the language you practise in, that is a capability difference rather than a pricing one. PatientNotes generates notes, follow-up tasks and patient instructions in 14 languages.

Is Freed AI HIPAA compliant?▾

Yes. Freed states it is HIPAA compliant, publishes a Business Associate Agreement, holds SOC 2 Type II certification, keeps data in US-only residency, encrypts in transit and at rest, and does not store patient recordings. PatientNotes is also HIPAA compliant and includes a BAA at no extra cost, but does not hold SOC 2 Type II.

Does Freed have a free trial?▾

Yes — 7 days with no credit card required and no restriction on notes during the trial. Residents, students and trainees can also get free Core access through a pilot programme, and students can get 50% off an individual plan. PatientNotes offers the same 7 days with no card, but has no free tier and no student pricing.

How accurate is Freed AI?▾

Freed states 98% recall on medical terms across 30+ specialties, tested against thousands of clinical concepts, and reports transcribing 32,589,627 patient visits during 2025. That is the company’s own published figure rather than an independent benchmark, which is worth bearing in mind when comparing accuracy claims between scribes — including ours.

Try it for a week

Seven days, no card. If you are already on Freed, run both across the same clinic day — it is the only comparison that settles anything.

Start the free trial

$70 per user per month, or $50 billed annually. Cancel any time.

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