Heidi Health vs DeepScribe vs PatientNotes
Comparing Heidi Health and DeepScribe? See how PatientNotes stacks up as the most affordable AI medical scribe with fully customizable templates and no contracts.
Feature-by-Feature Comparison
| Feature | PatientNotes | Heidi Health | DeepScribe |
|---|---|---|---|
| Monthly Price | $70/user/month | ~$90/user/month | Custom pricing |
| Annual Price | $50/user/month | ~$70/user/month | Enterprise |
| Free Trial | 7 days, no CC | Limited | Demo only |
| HIPAA Compliant | Yes | Yes | Yes |
| Native iOS App | Yes | Yes | Limited |
| Custom Templates | Fully customizable | Limited | Enterprise customization |
| EHR Integration | Copy/paste (Chrome ext. soon) | Some integrations | Deep EHR integration |
| Target Market | All practices | Small-medium | Enterprise |
| Contract Required | No | Monthly available | Annual required |
| Multi-specialty | Yes | Yes | Yes |
About Heidi Health
Heidi Health is an Australian-founded AI medical scribe that has gained popularity among small to medium-sized practices. It offers ambient listening, clinical note generation, and a native iOS app for mobile documentation.
Heidi's pricing starts around $90/user/month on monthly billing (~$70/user/month annually), making it a mid-range option. It provides some EHR integrations and supports multiple specialties, though template customization is more limited compared to other platforms.
Heidi Health is particularly popular in the Australian healthcare market and has been expanding into North America. It's a solid choice for practices that want a straightforward AI scribe without enterprise complexity.
About DeepScribe
DeepScribe is an enterprise-focused AI medical scribe known for its deep EHR integrations and ambient AI technology. It targets larger healthcare organizations and health systems that need seamless integration with existing clinical workflows.
DeepScribe uses custom enterprise pricing, which typically requires an annual contract and a sales conversation to get started. While it offers robust integration capabilities, this approach puts it out of reach for many smaller practices and solo practitioners.
DeepScribe's strength is its ability to write directly back to EHR systems like Epic and Athenahealth. For enterprise healthcare systems that need this level of integration, it can be worth the premium. However, for most practices, a copy/paste workflow achieves the same documentation results.
About PatientNotes
PatientNotes is the best-value AI medical scribe on the market, offering premium features at just $50/user/month on annual billing. It combines ambient AI listening, fully customizable templates, SOAP notes, ICD-10 coding, and a native iOS app—all without requiring contracts or enterprise pricing.
Unlike Heidi Health's limited template options or DeepScribe's enterprise-only customization, PatientNotes gives every user full control over their documentation templates. Create, edit, and fine-tune templates for any specialty or visit type from day one.
PatientNotes is designed for practices of all sizes—from solo practitioners to multi-location clinics. With a 7-day free trial (no credit card required), you can experience the full platform before committing.
Key Differences: Pricing, Market, and Integration
Understanding what sets these three AI scribes apart
Pricing Comparison
PatientNotes is the clear value leader at $50/user/month (annual). Heidi Health sits in the middle at ~$70/user/month. DeepScribe's enterprise pricing is opaque and typically the most expensive. For detailed pricing, PatientNotes offers full transparency.
Target Market
PatientNotes serves all practice sizes without gatekeeping features behind enterprise tiers. Heidi Health focuses on small-medium practices, especially in Australia. DeepScribe caters to enterprise health systems that need deep EHR write-back capabilities.
Integration Depth
DeepScribe leads in direct EHR integration with write-back to Epic, Athenahealth, and others. Heidi Health offers some integrations. PatientNotes uses an efficient copy/paste workflow that works with any EHR, with a Chrome extension coming soon.
Which AI Scribe Should You Choose?
The right choice depends on your practice size, budget, and integration needs
Small Practice or Solo Practitioner
Choose PatientNotes. The lowest price, no contracts, fully customizable templates, and a risk-free 7-day trial make it the ideal choice for independent practitioners and small clinics.
Start your free trial →Australian Market
Consider Heidi Health. As an Australian-founded company, Heidi Health has strong roots in the Australian healthcare market. However, PatientNotes also supports international practices at a lower price.
See full Heidi comparison →Enterprise Health System
Consider DeepScribe. If you need direct EHR write-back integration at scale and have the budget for enterprise pricing, DeepScribe's deep integrations may justify the cost.
See full DeepScribe comparison →Budget-Conscious Practice
Choose PatientNotes. At $50/user/month annually, PatientNotes saves you $240+/year per user compared to Heidi Health and even more compared to DeepScribe—without sacrificing features.
View pricing details →4 Reasons to Choose PatientNotes
Why clinicians are switching from Heidi Health and DeepScribe
Best Value at $50/user/month
PatientNotes delivers premium AI scribe features at the most affordable price point—up to 40% less than Heidi Health and significantly less than DeepScribe enterprise pricing.
No Contracts, No Surprises
Unlike DeepScribe's annual contracts and Heidi's limited trial, PatientNotes offers a 7-day free trial with no credit card and cancel-anytime flexibility.
Fully Customizable Templates
Create unlimited custom templates for any visit type or specialty. Heidi offers limited customization and DeepScribe reserves it for enterprise clients.
Built for Every Practice Size
Whether you're a solo practitioner or a multi-location clinic, PatientNotes scales with you—no enterprise sales call required.
Common Questions
How does Heidi Health compare to DeepScribe?
Heidi Health targets small to medium practices with affordable monthly pricing starting around $90/user, while DeepScribe focuses on enterprise healthcare systems with deep EHR integrations and custom pricing. Heidi is more accessible, but DeepScribe offers more robust integration capabilities for larger organizations.
Is PatientNotes cheaper than both Heidi Health and DeepScribe?
Yes. PatientNotes starts at $50/user/month on annual billing, making it the most affordable option. Heidi Health starts around $70/user/month annually, and DeepScribe uses enterprise pricing that typically costs significantly more per user.
Which AI scribe has the best EHR integration?
DeepScribe offers the deepest EHR integrations with direct write-back to many systems. Heidi Health provides some EHR integrations. PatientNotes currently uses a copy/paste workflow with a Chrome extension coming soon. For most practices, copy/paste is fast and reliable.
Can I try all three AI scribes before committing?
PatientNotes offers a 7-day free trial with no credit card required and full access to all features. Heidi Health offers a limited free tier. DeepScribe typically requires a demo and sales conversation before onboarding. PatientNotes gives you the most flexibility to test before buying.
Are Heidi Health, DeepScribe, and PatientNotes all HIPAA compliant?
Yes, all three platforms are HIPAA compliant with appropriate security measures and BAA agreements. PatientNotes includes a BAA at no extra cost with all paid plans, uses 256-bit encryption, and ensures all data is handled securely.
Which AI scribe is best for a solo practitioner?
PatientNotes is the best choice for solo practitioners due to its low price ($50/user/month), no contract requirement, fully customizable templates, and risk-free 7-day trial. Heidi Health is also a reasonable option, while DeepScribe is typically overkill for solo practices.
Can I switch from Heidi Health or DeepScribe to PatientNotes?
Absolutely. PatientNotes makes it easy to get started. Simply sign up for a free trial, configure your templates, and start documenting visits. Most clinicians complete the transition within a single day and begin seeing savings immediately.
Which platform offers the best template customization?
PatientNotes offers the most template flexibility with fully customizable templates available to all users. Heidi Health provides limited template options, and DeepScribe reserves advanced customization for enterprise clients. With PatientNotes, you can tailor note formats to any specialty or visit type.
Want to see more comparisons? Check out our full comparison hub, including PatientNotes vs Freed and our best AI scribes guide.
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